The quality assurance program to support SeaPort-NxG ensures each task order customer is provided the opportunity to provide feedback by contacting the RPI Group SeaPort-NxG Customer Service point of contact.  Additionally, a quality survey is provided to the customer to measure performance in the following areas:

• Process Management

• Program Management

• Engineering

• Support Activities

Quality assurance surveys may be administered at any time and will be conducted at least once every calendar year for a task order.